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Just
as a marketing executive needs strong, effective
advertising, you need perfect resumes and effective
letters to sell your product (yourself). Your resume and cover letter must be of such high
quality (content more than fancy formatting) that the
employer will contact you for an interview. The purpose of the resume and cover letter is to get you
an interview. Resumes
don't get you a job ... they get you in the door. You get
the job!
There is no consensus as to what makes a good
resume. However, one of
the basic rules is that employers will spend less than 20 seconds
scanning your resume to see if it is worth further consideration. Therefore, be sure that your resume is organized and attractive
enough to pass this test. Your
resume, if effective, will quickly show the employer:
o Who you are and what you know
o What you have accomplished
o What you would like to do
Resume Basics
Cover Letter Basics
Construction and Layout
Chronological and Functional Resume
Sample Career Objectives
Actions Words
Resumes Scanners
Sample Resumes,
References, and Letters
(Letters: Prospecting, Career
Fair Follow-up, Prospecting, Thank You, Acceptance
Letter, Declining)
Sending Resumes Via E-mail
Top Employer Pet Peeves about Resumes:
Please
note, that the CDC does not support all comments from the
Pet Peeve link, but agree with most. Make sure to
click on each Pet Peeve to learn more.
Resume and
Cover Letter Basics
There is more than one correct
way to develop a resume!!!
-
Focus on the position for which you are applying. Ideally, you should customize your letter and
resume when you have a job description. Condense any jobs or experiences that are
not directly related and make room for information
that will support you objective. Consider having more
than one resume if you plan to apply for different
types of jobs.
-
Write it yourself: Look at
examples of resumes, but don't copy them. If you copy
a resume, your resume won't sound like you and it may
be obvious that you didn't write it
yourself.
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Make it error free: PROOFREAD!!! There is no
excuse for misspellings, poor grammar, and/or typing
errors--just one could cost you a job. Show your
resume to friends, family, and professional career
counselors.
Check each word again before you have it printed and
send it to an employer.
-
Stress your
accomplishments: Be positive. Capitalize on
your strengths and leave out any negative words. Don't
apologize for any lack of experience or a weakness. Emphasize accomplishments and results.
The fact that
you successfully coordinated a student organization
event leads one to believe that your could coordinate
other things as well.
-
Be specific: Give facts and
numbers. Instead of saying you are good with people,
say "Supervised and trained three people in the
mail room and increased their productivity by
30%"
Be Concise. Use phrases that
are descriptive, but not wordy. Avoid lengthy
paragraphs of information.
Look for
extra words in each section, and eliminate words that point out the
obvious (for example: "resume", "Phone
Number").
Use verbs
like "initiated", "created", or
"managed" to describe your activities and
responsibilities. The "I" is always
implied.
-
Avoid use of abbreviations. Examples: A.S.,
B.A., B.S., G.P.A., and PA are commonly understood.
A.B.C., ASME, B.A.S.I.C.S., E.I.T., and other acronyms
are not, and should be spelled out.
Avoid using "etc." on your resume.
-
Be accurate and honest. Don't
overstate your previous responsibilities or titles.
Don't fabricate past employment experiences or
academic credentials.
Adapted from: Getting The
Job You Really Want, J. Michael Farr and CDC Job
and Graduate School Handbook.
Construction
and Layouts of Resumes
There are many creative ways
to construct your resume. However, always keep in mind
who will be reading your resume and the type of
position you are seeking. There is not one right
way of doing a resume. There are many
different styles and everybody has a different
expectation. The CDC recommends some basic principles
to guide the development of your resume.
-
Length: Your
resume and cover letter should be one page each, two
for a resume with significant work experience.
If a word or phrase does not support your
ability to do the job, keep editing.
-
Writing Style: Use action
verbs and short sentences. Omit personal pronouns.
Avoid wordiness; be concise.
Use phrases instead of lengthy sentences and
start phrases with an active verb in the past tense,
e.g. directed, supervised, etc.
-
Format: Remember
the 20-second scan test.
Readability, eye appeal, brevity, and a total
positive impression are required; ability to be
computer-scanned is helpful. Spacing and separation of
resume sections will help you to achieve this.
You may want to use boldface or all capitals to
make certain items more visible. Often a combination
of two basic formats for
the résumé are use: chronological and functional. Select the style
that will
highlight your best qualities and yet remain visually
appealing to the reader. Learn a
software package and create your own cover letters and
resumes.
(The CDC does not recommend using a program's resume
template because it limits your formatting choices.)
Printing/Paper
Quality:
Print
your resume and cover letters on quality bond paper of
at least 20-pound weight. Many employers are cautious and
conservative and prefer resumes in an off-white,
ivory, or very light tan because it may be copied
and/or faxed several times. Cover letter and resume paper should match and
you should paper clip pages, never staple. Use large white envelopes if you want your
materials to arrive unfolded.
High quality copying can be done on campus at
the Media and Instructional Support Center (MISC) or
off campus at print shops.
The
Chronological Resume
Chronological resumes are the
easiest to prepare and thus appear to be the more popular
style of resume used. In this style, you identify
information in descending order, with the most recent
events listed first under each heading.
Chronological resumes require
selective wording in order to minimize the amount of
interpretation an employer will have to do. Use action
words in describing your experiences, and highlight
transferable skills.
The
Functional Resume
The functional resume enables the
candidate to focus on skills, aptitudes, and qualities
that can be applied to a number of situations. This style de-emphasizes chronological listings and
emphasizes qualifications, skills, and related
accomplishments. Skills are organized into categories that
tell employers what you can do for them.
The functional résumé is valuable for candidates who lack direct
job-related experience; who want to work in fields not
related to their academic background; or for those whose
education is so general that they must find a way of
bridging the gap between their education and the job
requirements. It may also be well
suited for those candidates who have considerable work
experience, because it allows them to portray the skills
they will be able to put to immediate use.
Sample Career
Objectives
-
Position as a counselor or
program coordinator working with individuals and
groups using family counseling techniques.
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Employment as a writer or
editorial assistant with a newspaper, magazine, or
public relations firm.
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Marketing research position in
consumer products with major emphasis in the areas of
market surveys or trend analysis.
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To obtain a supervisory
position in an accounts payable department that will
utilize accounting skills and provide the opportunity
for advancement.
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A challenging position in the
management of computer information systems. Areas of
interest include applications programming and systems
analysis.
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Seeking an entry level
position in the field of human resource management
with interest in benefits administration.
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Entry level electrical
engineering technologist position with particular
interest in process control, design and
implementation.
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Employment in the field of
written communication. Areas of interest include
technical writing or sports information.
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To obtain an internship/summer
position where I can apply my academic training to
practical applications.
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To obtain an electrical
engineering position involving application in
digital/analog electronics, communication systems, or
microprocessor-based systems.
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Pursuing an entry level
position in the field of human resource management
where I can apply my academic and work experience to
personnel issues in an organizational setting.
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To obtain a
position in the management of computer information
systems. Specific areas of interest include
telecommunications, data structures analysis, and
system design.
Action
Words
accelerated
accomplished
achieved
acquired
acted
administered
adapted
adjusted
advised
alerted
allocated
analyzed
applied
appraised
approved
arranged
assembled
assessed
assisted
attained
balanced
billed
blasted bound
briefed
budgeted
built
cared for
carried out
chaired
channeled
clarified
cleaned
coached
compiled
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communicated
completed
conceived
composed
computed
conducted
determined
developed
diagnosed
directed
drew up
drilled
edited
effected
eliminated
enabled
enforced
engaged
engineered
enlarged
entertained
constructed
contracted
contributed
controlled
convened
coordinated
created
cultivated
cut
defined
delegated
delivered
demonstrated
derived
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designed
equipped
established
exhibited
expanded
expedited
evaluated
facilitated
farmed
fashioned
filed formulated
formed
found
gathered
generated
guided
implemented
illustrated
improved
increased
influenced
initiated
innovated
installed
instructed
interpreted
introduced
invented
investigated
kept
launched
lectured
led
managed
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maintained
mastered
mediated
monitored
motivated
negotiated
notified
observed
opened
operated
ordered
organized
originated
packed
participated
perceived
performed
pinpointed
planned
prepared
presented
processed
produced
programmed
projected
proposed
proved
provided
published
publicized
qualified
quantified
raised profits
received
recommended
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reconciled
recorded
recruited
reduced
regulated
reinforced
reorganized
repaired
researched
resolved
revamped
reviewed
revised
scheduled
screened
sculpted
selected
served
serviced
set up
set criteria
shipped
simplified
sold
solved
specified
streamlined
structured
summarized
supervised
supported
surveyed targeted
taught
teamed with
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tested
trained
translated
tuned
tutored
typed
updated
utilized
verified
won
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Tips to Beat Resume Scanners
Many companies are using computers
for scanning resumes. Listed below are some hints that
will help you to create a résumé that is "computer
friendly."
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Use a standard resume style
with headings. Do not use a two-column or newspaper
format.
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Use simple typefaces such as
Arial, Helvetica, Futura, Optima, Univers, Times,
Palatino, New Century Schoolbook, or Courier. Font
size should be between 10 and 14. Avoid Times 10
point.
-
Use boldface or all capital
letters for section headings, making sure that letters
don't touch each other.
-
Avoid anything fancy--italics,
underlining, horizontal or vertical lines, boxes, or
graphics.
-
Make sure your name is at the
top of every page on its own line.
-
Use a standard address format,
with each line appearing below your name.
-
If including two phone
numbers, list each on a separate line.
-
Print your résumé and cover
letter on a laser printer whenever possible. High
quality photocopies will work too. Use light-colored,
smooth-textured paper.
-
When mailing your information,
do not fold or staple it. Place the resume and cover
letter in a flat envelope and paper clip them
together.
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Use as many key words for your
chosen profession as possible.
Adapted from
"Computer-Friendly Résumé Tips" by Joyce Lain
Kennedy, Planning Job Choices: 1996
Sample Letters
When an
employer asks for you to send your resume, always send an
introductory/cover letter with your resume. If you
are applying for a position, and you are not in the
presence of the individual to whom you are submitting your
resume, always send a letter introducing yourself and your
resume to the employer. Read the guidelines below
and view our samples.
Cover
Letter Basics
Your Present Address
City, State Zip Code
Date
of Letter
Individual's
Name (including Ms../Mr.)
Title
Employer (call organizations for correct spelling
Street Address of name and title, if necessary)
City, State Zip Code
Dear
Ms./Mr. _____________:
Opening
Paragraph. In
your initial paragraph, indicate the reason for writing, the
specific position or type of work for which you are
applying, and how you learned of the opening. (Career Development Center, news media, friend,
employment service, organization's Web site)
Middle
Paragraph(s). Mention
(briefly) why you are interested in the position, the
organization, its products or services; above all, indicate
what you can do for the employer. Tie yourself to the organization. If you have had some practical work experience, point
out the specific achievements or unique qualifications that
relate to the advertised position. If you have little experience, explain how your
academic background makes you a qualified candidate for this
position. Refer
the reader to the enclosed resume or application blank that
summarizes your qualifications, training, and experience. You want the employer to see you as the best person
to fill the position. Tell them how you can benefit their company and what you can bring to them. Do
not tell the employer what they can do for you. ("Your firm is exactly what I am looking for in an
employer.") They
do not care about that. They want to know what you can do for them. If
you have two strong ideas to present, break this into two
shorter paragraphs. Shorter
items are more likely to be read; longer ones get skimmed or
even skipped altogether.
Closing
Paragraph. In
the closing paragraph, indicate your desire for a personal
interview. You
may want to suggest alternative dates and times or simply
offer any assistance to help in a speedy response. Finally, close your letter with a statement or
question that will encourage a response. For example, state that you will be in the city where
the organization is located on a certain date and would like
to set up an interview, or state that you will call on a
certain date to set up an interview. You could ask if the company will be recruiting in
your area, or if additional information or references are
desired. Finally,
indicate the best time to contact you and remember to
include your phone number and e-mail address.
Sincerely,
(Your
Handwritten Signature)
Type
your name
(internship supervisor)
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